"People's health depends on their access to the right care at the right time. I am convinced that tele and ehealth are enormous opportunities to accomplish these goals."
Making tele & ehealth happen!
Medical, digital and management expertise are key to success
Micaela is a physician, senior specialist in Internal Medicine. She graduated at the Heinrich-Heine-Universität in Düsseldorf and trained in Germany, Great Britain and Portugal.
She was head of emergency departments for over 10 years. In this context, Micaela and her team won the Quality Award of Maria Amélia de Mello.
She attended the Health Sector Senior Management Programme of AESE Business School and is postgraduate in Information Management and Business Intelligence in Healthcare by NOVA Information Management School.
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She worked at the Shared Services of the Portuguese Ministry of Health as Director of the National TeleHealth Center & NHS’ Contact Center, SNS 24. Among other projects, she led the conceptions of the National Strategic Plan for Telehealth and of the digital channel of SNS 24. Micaela participated in several projects exploring AI and Natural Language Processing in healthcare, among others with Fraunhofer Institute, and supported by the Portuguese Foundation for Science and Technology.
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Since January 2020 she has held the position of Chief Medical Officer for digital transformation at CUF, Portugal’s largest private healthcare provider.
Accomplishments: public health
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Concept and Management of the first National TeleHealth Strategy (PENTS) including the integration and management of more than 50 healthcare stakeholders on a national level: www.cnts.min-saude.pt
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Creation of a Living Lab (several R&D projects in the field of AI applied to health)
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Concept of the ehealth service portal | www.sns24.gov.pt
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Concept and deployment of new TeleHealth services including the first Portuguese online Symptom Checker | www.sns24.gov.pt/avaliar-sintomas
Accomplishments: private health
• Digital healthcare provision strategy
• Framework for digital healthcare provision
• Functional specification of enabling ICT-tools and architecture
• Clinical quality and safety management
• Design and deployment of video consultations
(> 30 specialties, > 1200 doctors)
• Design and deployment of a remote first clinical services
• Design and deployment of a digital first clinical services